Exchange & Refund Policy

To request a return, email support@dyedrift.com with your order number within 15 days of delivery. Please wait for approval and return instructions before sending anything back.

Items must be unused and in their original packaging. Imagination Boxes must be returned complete, with all items unused.

Customers are responsible for return shipping. If your item arrives damaged, defective or incorrect, email us and we’ll help resolve the issue and cover any necessary return shipping.

Once we’ve inspected your return, we’ll arrange an approved exchange or issue a refund to your original payment method. Please allow additional time for your bank to process the refund.